Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information that you provide directly to us, including:

• Search queries and preferences for festivals, artists, and travel packages
• Travel dates and destination preferences
• Communication preferences and feedback

1.2 Information Collected Automatically

When you use our website, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, and IP address
• Usage Information: Pages viewed, time spent on pages, click patterns, and navigation paths
• Location Information: General geographic location based on IP address
• Cookies and Tracking: See our Cookie Policy for details

1.3 Third-Party Information

We work with third-party partners to provide travel services:

• Amadeus: For flight and hotel availability and pricing
• Stay22: For accommodation recommendations
• Google Places: For venue information and photos

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Show you relevant festival information, flight options, and accommodation
• Respond to your comments, questions, and requests
• Analyse usage patterns and optimize user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Third-Party Service Providers

We share information with service providers who perform services on our behalf:

• Amadeus: To search and display flight and hotel options
• Stay22: To provide accommodation maps and booking links
• Google Analytics: To analyse website traffic and user behaviour (only with your consent)
• Supabase: For data storage and hosting services

3.2 Affiliate Partners

When you click on booking links or make purchases through our affiliate partners (flights, hotels, accommodations), you will be redirected to their websites. Their privacy policies will apply to any information you provide to them.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information, please read our Cookie Policy.

You can manage your cookie preferences at any time by clicking here.

5. Your Rights and Choices

5.1 GDPR Rights (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

5.2 CCPA Rights (California Users)

If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold
• Delete personal information held by us
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your rights

5.3 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Cookie consent choices are stored for 365 days. Analytics data is retained according to Google Analytics' data retention policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercize your rights, please contact us: