Terms of Service

1. Acceptance of Terms

By accessing or using Festival Abroad, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Description of Service

Festival Abroad is an information platform that provides:

• Festival discovery and information about electronic music festivals worldwide
• Artist and DJ information and lineup details
• Flight and hotel search functionality through third-party providers
• Accommodation recommendations through affiliate partners
• Travel package information and booking options

Important: We are an information and referral service. We do not sell tickets, book flights, reserve hotels, or arrange travel services directly. All bookings are made through third-party providers.

3. User Responsibilities

3.1 Eligibility

You must be at least 16 years old to use our services. By using Festival Abroad, you represent that you meet this age requirement.

3.2 Accurate Information

You agree to provide accurate, current, and complete information when using our search and filter features.

3.3 Prohibited Conduct

You agree not to:

• Use the service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the service or servers
• Use automated systems (bots, scrapers) to access the service without permission
• Transmit any viruses, malware, or other harmful code
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information about other users

4. Third-Party Services and Bookings

4.1 Third-Party Providers

Our platform integrates with and links to third-party services including:

• Amadeus: For flight and hotel search results
• Stay22: For accommodation recommendations and maps
• Airlines and Hotels: For booking flights and accommodations
• Festival Organisers: For ticket sales and festival information

4.2 No Liability for Third-Party Services

We are not responsible for:

• The accuracy, availability, or pricing of third-party services
• Bookings, reservations, or purchases made through third-party providers
• Cancellations, refunds, or changes to bookings
• The quality of services provided by third parties
• Disputes between you and third-party providers

4.3 Affiliate Relationships

We may earn commissions from bookings made through our affiliate links. This does not affect the price you pay and helps us maintain and improve our service.

5. Festival Information and Accuracy

We strive to provide accurate and up-to-date information about festivals, artists, dates, and venues. However:

• Festival details may change without notice
• Line-ups, dates, and venues are subject to change by festival organisers
• We are not responsible for festival cancellations, postponements, or changes
• Always verify critical information directly with festival organisers before making travel arrangements

6. Intellectual Property

6.1 Our Content

The Festival Abroad platform, including its design, features, and content (excluding user-generated and third-party content), is owned by Golden Carrot Ventures - FZCO and protected by copyright, trademark, and other intellectual property laws.

6.2 Third-Party Content

Festival information, images, artist details, and other content may be owned by third parties. We display this content for informational purposes only.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes.

7. Disclaimers and Limitations of Liability

7.1 "As Is" Service

Festival Abroad is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2 No Guarantee

We do not guarantee that:

• The service will be uninterrupted, timely, secure, or error-free
• Information provided will be accurate, complete, or reliable
• Any errors or defects will be corrected
• Third-party services will be available or function properly

7.3 Limitation of Liability

To the maximum extent permitted by law, Golden Carrot Ventures - FZCO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Travel expenses or losses
• Missed events or experiences
• Issues arising from third-party services
• Any other damages arising from your use of the service

8. Indemnification

You agree to indemnify, defend, and hold harmless Golden Carrot Ventures - FZCO, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any rights of another party
• Your interactions with third-party providers

9. Termination

We reserve the right to suspend or terminate your access to the service at any time, without notice, for any reason, including violation of these Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the modified Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Golden Carrot Ventures - FZCO regarding your use of the service.

14. Contact Information

If you have any questions about these Terms, please contact us: